ITUNES FAQ:
a lot of issues are addressed within the itunes store window. open the itunes player on your computer. at the top left corner of the screen, you should see this menu: file-edit-view-controls-store-advanced-help. click these to see help with itunes, ipod, appletv, genius, playlist, files/folders, syncing, authorizing computers, etc. please scroll down for more detailed help...
this is cute; it looks like itunes cards! :^)
itunes worldwide customer service/contact info: http://www.apple.com/support/itunes/ww/
make more than 1 itunes library/account on 1 pc: in this link, where it says 'hold down the shift key', continually hold it down while clicking the files until the little dialog box opens. http://docs.info.apple.com/article.html?path=iTunesWin/8.0/en/15502.html
using multiple ipods on 1 pc: http://support.apple.com/kb/HT1495
how to share music between different itunes accounts on 1 pc: http://support.apple.com/kb/HT1203
using 1 account's money for other accounts or 'gifting' a purchase to another person: you can buy items and send the download link to another person. or 'gift' items to yourself if you have different accounts, but money in only 1 account. scroll to the bottom of the page at this link for details: http://support.apple.com/kb/HT1354
syncing music to ipod: http://support.apple.com/kb/HT1351
syncing videos: http://support.apple.com/kb/HT1333
syncing photos: http://support.apple.com/kb/HT1678
add song lyrics: http://support.apple.com/kb/HT1456
sync new songs without it replacing the other songs on your iPod: open iTunes, Select your iPod in the Source pane. Click the Summary tab. Click "Manually manage music and videos", Click OK . Click Apply.
iPOD "FROZEN": http://support.apple.com/kb/index?page=search&src=support_site.kbase.search&locale=en_US&q=ipod%20frozen
find missing iTunes downloads: http://support.apple.com/kb/TS1408
how to resume interrupted downloads: http://support.apple.com/kb/HT1725
back-up your itunes library onto a cd or dvd: http://support.apple.com/kb/HT1382
transfer songs from 1 pc to another: (windows):http://support.apple.com/kb/HT1727 (mac):http://support.apple.com/kb/HT1373
copy purchases made on your ipod /iphone onto your pc: http://support.apple.com/kb/HT1848
how to back up information stored in your ipod/iphone: http://support.apple.com/kb/HT1766
add content to your itunes from a cd or other items in your computer: http://support.apple.com/kb/HT1473
ipod/iphone email set-up: http://support.apple.com/kb/HT1330
invalid gift card: make sure you didn't mis-type any letters/numbers from the gift card. if you had entered it previously and it worked, you can't enter the same gift card # again. it will say 'invalid' but the credit is in your account. once all the money is spent, the card is not re-loadable; you'll need to buy another card to redeem. accidentally scratched off some of the code: locate the serial number and contact apple with this online form and they will email you the entire code: http://www.apple.com/support/itunes/store/browser/
international itunes gift cards: gift cards are coded differently for each country. a US card only works in the US itunes store; UK card for UK itunes store, etc. you can use an itunes gift card from another country, but you must open a separate account for that - instructions further down this page. scroll down the page to buy US, UK, and Japanese cards to use for foreign accounts. Valid worldwide. if you want a card for a different country, post a comment and i'll see what i can get. foreign cards are expensive because of exchange rates, paypal fees, credit card fees, and a modest profit for my foreign assistants and myself.
activating a new account: once you set-up the account, you'll receive an email from itunes with a link (this may take a while if the store is busy). click on the activation link in it. a page will come up about downloading itunes and a pop-up will say "itunes wants to close this window", click "no". then you will be taken to the itunes player or store where you will sign in and the account will be activated.
iPhone, iPod touch: How to create iTunes acct: http://support.apple.com/kb/ht3575 . instructions for an account with no credit card: http://support.apple.com/kb/HT2534 . more complete instructions are further down on my blog, including how to open foreign accounts; please scroll down.
close your itunes account: you can't do it yourself. you must contact itunes and ask them to "disable" the account. however, by disabling it, you won't be able to access your downloads. save all your downloads onto a disc before disabling/cancelling an itunes account. http://www.apple.com/support/itunes/store/browser
movie rentals info: movies are viewable on Mac or Windows pc using iTunes 7.6 or later, iPhone/iPod touch/iPod nano 3rd/4th gen, iPod classic or on TVs using AppleTV. broadband internet required. you have 30 days after downloading a movie to begin viewing. Once you begin viewing, you have 24hrs left to finish viewing the movie; view it unlimited times for 24hrs. http://www.info.apple.com/kbnum/n307257 http://www.apple.com/support/itunes/store/rentals/
apps: apps can be downloaded to, but not used, on your computer. To use an application from the App Store, sync it to your iPod or iPhone. also, most countries require a credit card to purchase apps and games. the UK and US accepts itunes gift cards for apps. http://support.apple.com/kb/HT2001Applications
send a request to iTunes for a song, app, tv show, etc: http://www.apple.com/feedback/itunes.html
