a lot of issues are addressed within the itunes store window. open the itunes player on your computer. at the top left corner of the screen, you should see this menu: file-edit-view-controls-store-advanced-help. click these to see help with itunes, ipod, appletv, genius, playlist, files/folders, syncing, authorizing computers, etc.
itunes worldwide customer service/contact info: http://www.apple.com/support/itunes/ww/
the links below go to the US store in English.
make more than 1 itunes library/account on 1 pc: in this link, where it says 'hold down the shift key', continually hold it down while clicking the files until the little dialog box opens. http://docs.info.apple.com/article.html?path=iTunesWin/8.0/en/15502.html
using multiple ipods on 1 pc: http://support.apple.com/kb/HT1495
how to share music between different itunes accounts on 1 pc: http://support.apple.com/kb/HT1203
using 1 account's money for other accounts or 'gifting' a purchase to another person: you can buy items and send the download link to another person. or 'gift' items to yourself if you have different accounts, but money in only 1 account. open the itunes store screen, click on 'buy itunes gifts'. next page- scroll down to 'give specific music'.
set up a allowance for your kids: follow instructions for gifting, but scroll down further to 'allowance'. each month itunes deposits a specified amount of money into the children's account(s) without a credit card being on their account.
parental controls for account: click 'edit' in the top left corner of the itunes player; click on parental control in the pop-up
send a request to iTunes for a song, tv show, etc: http://www.apple.com/feedback/itunes.html
syncing music to ipod: http://support.apple.com/kb/HT1351
syncing videos: http://support.apple.com/kb/HT1333
syncing photos: http://support.apple.com/kb/HT1678
add song lyrics: http://support.apple.com/kb/HT1456
change the language in account: it may look different for ipod/iphone but here's how you can do it on a pc-- click 'edit' in the top left corner of the itunes player, then in the pop-up, click 'general'. at the bottom is the language selector.
change the country in account: it may look different for ipod/iphone but here's 2 ways you can do it on a pc-- if you moved to another country: click 'account' on the right side of the screen, then you'll see 'change country' under your address. if you just want to change the store, not your address-- make sure you are on the main itunes page, scroll down to the very bottom and you'll see 'my store' and a flag, click on the country and you'll get a large list of countries to choose.
sync new songs without it replacing the other songs on your iPod: open iTunes, Select your iPod in the Source pane. Click the Summary tab. Click "Manually manage music and videos", Click OK . Click Apply.
iPOD "FROZEN": http://support.apple.com/kb/index?page=search&src=support_site.kbase.search&locale=en_US&q=ipod%20frozen
find missing iTunes downloads: http://support.apple.com/kb/TS1408
how to resume interrupted downloads: http://support.apple.com/kb/HT1725
back-up your itunes library onto a cd or dvd: http://support.apple.com/kb/HT1382
re-downloading purchases: you can re-download apps without paying for them again: http://support.apple.com/kb/HT2519 . itunes won't allow you to download the same songs unless you pay for them again. but there are several ways to 'copy' those downloads. see below.
copy songs from 1 pc to another: (windows):http://support.apple.com/kb/HT1727 (mac):http://support.apple.com/kb/HT1373
copy purchases made on your ipod /iphone onto your pc: http://support.apple.com/kb/HT1848
how to back up information stored in your ipod/iphone: http://support.apple.com/kb/HT1766
add content to your itunes from a cd or other items in your computer: http://support.apple.com/kb/HT1473
iPhone, iPod touch: How to create iTunes account with these devices: http://support.apple.com/kb/ht3575 . instructions for an account with no credit card: http://support.apple.com/kb/HT2534 .
ipod/iphone email set-up: http://support.apple.com/kb/HT1330 . To change your account information such as Apple ID, payment info, or billing address, tap on your acct name at the bottom of the page once you're signed in. When prompted, tap View Account. You may be asked for your password again. To sign out, tap on your acct name from the bottom of the page in the App or iTunes Store.
AOL sign-in: http://support.apple.com/kb/TS2890
invalid gift card: make sure you didn't mis-type any letters/numbers from the gift card. if you entered it previously and it worked, you can't enter the same gift card # again. it will say 'invalid' but the credit is in your acct. once all the money is spent, the card is not re-loadable; you'll need to buy a new card to redeem. if the card wasn't activated by the cashier at the time of purchase, take it and the receipt back to the store for activation. accidentally scratched off some of the code: locate the serial number and contact apple with this online form: http://www.apple.com/support/itunes/store/browser/ and they will email you the entire code. The serial number either begins with "GCA" or "60" and has 16 digits; or begins with "EPY" and is 14 digits; or begins with "PBH" and is 22 digits.
international itunes gift cards: gift cards are coded differently for each country. a US card only works in the US itunes store; UK card for UK itunes store, etc. you can use an itunes gift card from another country, but you must open a separate account for that - instructions further down this page.
opening a new account on a pc: download the itunes player: http://www.apple.com/itunes/download/. you can open an account without a credit card: http://support.apple.com/kb/HT2534. it will say 'app store acct', but you'll be able to download all free items, including songs, etc. detailed instructions are further down on my blog, including how to open foreign accounts.
activating a new account on your pc: once you sign up for an account, you'll receive an email from itunes. this may take a while if the store is busy. click on the activation link in the email. a page will come up about downloading itunes and a pop-up will say "itunes wants to close this window", click "no". the itunes player or store will open so you can sign in and the account will be activated.
close your itunes account: you can't do it yourself. you must contact itunes and ask them to "disable" the account. however, by disabling it, you won't be able to access your downloads. save all your downloads onto a disc before disabling/cancelling an itunes account. http://www.apple.com/support/itunes/store/browser
movie rentals info: movies are viewable on Mac or Windows pc using iTunes 7.6 or later, iPhone/iPod touch/iPod nano 3rd/4th gen, iPod classic or on TVs using AppleTV. broadband internet required. you have 30 days after downloading a movie to begin viewing. Once you begin viewing, you have 24hrs left to finish viewing the movie; view it unlimited times for 24hrs. http://www.info.apple.com/kbnum/n307257 , http://www.apple.com/support/itunes/store/rentals/ (scroll down to 'videos' for FAQ.)
applications: apps can be downloaded to, but not used, on your computer. To use an application from the App Store, sync it to your iPod or iPhone. also, most countries require a credit card to purchase apps and games. the UK and US accepts itunes gift cards for apps.
make money creating apps: it's very costly and time-consuming to write codes for apps. if you don't know how or don't have the money, here's a link to a site that can help. this website was recommended to me by a business friend who is getting his app developed there. http://www.medlmobile.com/index.php?page=appincubatorfaq
this is cute; it looks like itunes cards! :^)
